Get Intorch with Us
We’d love to hear from you! Whether you have a question, feedback, or just want to say hello, feel free to reach out.
Address
AP 85 Lincoln Street, Pankrono Estate, AK-264-7519,
Kumasi, Ghana
Phone
+233(0)24 888 8949
Social Media
Shipping Info
SHIPPING DETAILS: We offer shipping services through UPS, FedEx, DHL, EMS, and Registered mail, ensuring safe and reliable delivery. Once your order is shipped, we will provide you with a tracking number for easy monitoring.
SHIPPING DURATION: Deliveries to the USA and Europe typically take 2 weeks or less via Registered mail, while shipments to Asia generally take 3-4 weeks or less. Please note that these estimates are based on regular shipping methods.
EXPRESS SHIPPING: For expedited delivery worldwide, UPS, FedEx, DHL, and EMS options are available. With UPS, FedEx, DHL, and EMS, you can expect your package to arrive within 5-7 working days. However, please be aware that occasional delays due to customs are possible.
NOTE: If you prefer express shipping through UPS, FedEx, DHL, or EMS, additional shipping costs will apply. Please let me know if you would like to opt for express shipping when placing your order.
ORDER CANCELLATION: Once your order has been shipped, we regret to inform you that cancellations are no longer possible.
MANDATORY DOCUMENTATION: When shipping plant seeds from Ghana, a phytosanitary certificate is a mandatory required. This ensures compliance with international regulations.
IMPORTANT INFORMATION: If your country has strict regulations regarding seed imports, please inform me of the necessary requirements. Kindly note that we cannot be held responsible if your package is seized during inspection by your country's authorities.
Rest assured that all the seeds we provide are fresh and viable. Before being sold, they undergo germination testing. Many of these seeds are sourced from the wild and are currently being cultivated. If you require any assistance with propagation, please feel free to contact us via email at jibril@jibrilenterprise.com or through WhatsApp: +233 24 888 8949.
We guarantee the freshness and viability of the seeds. However, if for any reason your germination rate is unexpectedly low, please contact us for a free replacement. Please note that you will be responsible for covering the shipping and phyto certification costs associated with the replacement.
NOTE: If you are located in Australia, Colombia, or South American countries, or African countries, kindly reach out to us before making a purchase. Registered mail shipping is not available to these destinations, and express shipping will be required for delivery.
RETURN AND REFUND POLICY
Returns & Exchanges: We gladly accept returns and exchanges
Contact us within 14 days of delivery
Ship items back within 30 days of delivery. We don't accept cancellations; however, don't hesitate to get in touch with us if you experience any issues with your order.
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalized orders
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Perishable products (like food or flowers)
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Digital downloads
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Intimate items (for health/hygiene reasons)
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
FREQUENTLY ASKED QUESTIONS (FAQs)
1. What is Jibril Enterprise?
Jibril Enterprise is a natural health and agriculture-focused initiative that promotes sustainable farming, herbal medicine, and wellness education. Our goal is to help individuals and communities live healthier lives through the power of nature.
2. What services or products do you provide?
We specialize in:
• Cultivation and Conservation of African plants and processing of medicinal plants
• Educational content on herbal medicine and sustainable agriculture
• Selling African plant seeds, products and wellness solutions.
3. Are your herbal products safe to use?
Yes. All our products are prepared using natural ingredients, guided by traditional knowledge and supported by modern research. However, we always encourage customers to consult a healthcare professional before using any herbal remedy.
4. Where do you source your herbs and plants?
We cultivate many of our plants through sustainable farming practices and also work with trusted farmers and suppliers who share our values of quality and environmental responsibility.
5. Do you provide guidance on how to use herbal products?
Yes, we provide educational materials, usage guidelines, and videos to help our customers make informed decisions about natural remedies.
6. Can I partner or collaborate with Jibril Enterprise?
Absolutely! We welcome collaborations with farmers, researchers, health practitioners, and organizations interested in promoting natural health and sustainability.
7. How can I contact Jibril Enterprise?
You can reach us via our Contact Page, email, or social media platforms. We’re always happy to connect and answer your questions.