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SHIPPING INFO
SHIPPING DETAILS: We ship through UPS, EMS, and Registered mail. We provide a tracking number after shipping.
SHIPPING DURATION: The United States and Europe take 2 weeks or less to deliver, while Asia takes 3-4 weeks or less to deliver through Registered mail.
EXPRESS SHIPPING: UPS and EMS shipping take 7 working days to deliver worldwide; sometimes it takes more than 7 working days to deliver, depending on delays by customs.
NOTE: We can only ship through UPS or EMS when a customer desires express shipping with extra cost.
MANDATORY DOCUMENTATION:
NOTE: Shipping plant seeds from Ghana requires a mandatory phyto certificate as the primary requirement.
IMPORTANT INFORMATION: If your country is strict on the import of seed, please let us know the requirements. We are not responsible if your package is seized by the inspection of your country.
The germination of the seeds is assured and tested before being sold. Most of the seeds are wild and are currently cultivated. If you need any propagation assistance, do not hesitate to contact us through jibril@jibrilenterprise.com or via WhatsApp number +233248888949.
We can confirm that the seeds are fresh and viable. But if due to one or two reasons your germination rate is very low, contact us for free replacement, but on condition that you will pay for shipping and phyto certification only.
NOTE: Please, if you are in Australia, Colombia, or South American countries, kindly contact us before purchasing from us. This is because Registered mail shipping does not ship to those countries, and we can only ship to those places via express shipping.
RETURN AND REFUND POLICY
Returns & Exchanges: We gladly accept returns and exchanges
Contact us within 14 days of delivery. Ship items back within 30 days of delivery. We do not accept cancellations, but do not hesitate to get in touch with us if you have problems with your order.
The following items cannot be returned or exchanged because of their nature, unless they arrive damaged or defective, we cannot accept returns for:
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Custom or personalized orders
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Perishable products (like food or flowers)
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Digital downloads
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Intimate items (for health/hygiene reasons)
Conditions of Return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.



























